All work
Operations cockpit

Today.eazy.day

From work order to fix, on one screen. Ranked tickets across every site, a verified asset registry behind each one, and a knowledge-graph diagnostic agent that walks a technician through the repair.

Role Design + engineering Stack Worker · KV · asset registry Surface Mobile-first Status Live (private)
The full slice

One ice cream machine, from alarm to answer.

A working slice for a single soft-serve machine. Start on the morning briefing, tap the top revenue ticket, and follow the diagnostic agent through the fault. Tap to explore.

9:41

WO Briefing

2026-07-035m ago
✅ 4 resolved
🆕 6 new
💤 2 stale
↩️ 1 bounced
9 open · 3 stores

1234 Las Vegas

3 open

1268 Reno

2 open
↑ Tap the ice cream ticket

Ticket #48213

REVENUE3d
Las Vegas #1234 · rank #1

Issue

Mix low alarm, intermittent

✓ resolver auto-confirmed (0.94) · slot A2-SS-01

Asset

make / modelTaylor C602
serialK2098431
stationFront line, shake
installed2021-04-12

Why this rank

ICE_CREAM tier is $500/day in lost revenue. No backup machine multiplies ×1.5. Three days open adds +30. Highest score in the fleet today.

🔧 Diagnostic agent

Taylor C602 · soft serveSymptom: mix low alarm, intermittent
Fault-tree progress
✓
Check mix level in both hoppersAlarm fires below the fill line. Top off and clear the alarm first.
✓
Inspect the mix-low probeWipe the probe; dried mix insulates it and triggers false lows.
✓
Check hopper temperature (33–41°F)A warm hopper thickens mix and starves the feed tube.
✓
Verify feed tube + O-rings seatedA lifted feed tube pulls air and reads as low mix.
Likely parts
Mix-low probe X56885Feed tube O-ring kitHopper thermostat

The briefing and ticket views recreate the live app. The diagnostic agent is the next slice in development. Its fault tree here is illustrative, pending the equipment knowledge graph.

How it fits together

Three systems, one glance.

01

Ranked work orders

A nightly agent scores every open ticket by lost revenue, backup coverage, and age, then groups them by site. Revenue risk floats to the top.

02

Verified asset registry

Each ticket resolves to a real asset: make, model, serial, install date. A confidence score flags matches that need a human to confirm, with a one-tap fix.

03

Knowledge-graph diagnostics

The next slice turns the asset into a guided repair: a fault tree for that exact machine, error-code lookup, and part suggestions.

All work Next: Chronicle